Prophecies of Dunbar: The Last Saints

"Good, I'm off, just sell the jade," the man, Obe, tells you before leaving. You assume your position behind the desk. A customer soon appears in the store and begins to browse the items.

He brings up a statue of a monkey. He pays the correct amount and leaves. No more than three minutes later he is back, the monkey's head separated from its body.

"It broke," he explains, "it just broke. I was carrying it and it broke in my hands. I didn't drop it or anything. I want my money back."

Obe did not tell you the store's return policy. Do you give him his money back?