A Day in the Life
You connect with Purple and see the typical wait screen as it connects with an interpreter. Within a few seconds, an interpreter has popped up on the screen. You and the interpreter are able to see each other through a webcam and the interpreter is able to see you through a webcam on her end and will hear the person you call through a headset she is wearing.
"Thank you for choosing Purple can I go ahead and place your call?" The interpreter signs to you.
You have already typed the number for the WiFi tech department into the program. The interpreter can see the number on her keypad and can simply click "CALL" when you are ready.
You sign back, "YES MY WIFI CONNECT NOT. WORST!" You roll your eyes and shrug in a sarcastic "what are you gonna do" kind of way.
The interpreter reaches up with five fingers outstretched and taps the tip of her middle finger on her forehead which is slang for a silly or "duh" situation or feeling. She smiles warmly and places the call.
She interprets well and the internet provider tech person is able to easily reset your WiFi. At times a VRS call will take longer due to the hearing person on the other line becoming suspicious of a scam due to being unaware of Deaf people, interpreters, and VRS. It used to take a little longer when you first made phone calls with VRS and there was some lag time between the hearing person talking and the interpreter responding with what the Deaf person signs. Now that you are well-versed in the ways of VRS, phone calls are basically without hassle and very convenient.
The tech person resets your connection and the line fall silent as you wait for the WiFi to reconnect. At first you sit quietly, then strike up a conversation with the interpreter.
You sign, "so, interpreter, how is your day going?"
The interpreter signs back, "oh you know, making lots of calls," she smiles.
"Wow, I can't even imagine! You probably talk to customer support way more often than the typical person!"
She sucks in a lung full of breath and exhales while chuckling, "you would not even believe it!"
You laugh and continue chatting happily, while the tech person waits for the connection silently, completely oblivious to your conversation. That is just one perk of being able to talk silently!
"Okay," the tech person says, "should be all good! Will you check your connection?"
You check and the interpreter interprets your response, "looks like we are set. Thanks so much!"
The interpreter hangs up with the tech person and then says, "will you be making any other calls today?"
"TODAY NO. YOU AWESOME! THANKS!" you sign to her.
She puts a flat palm against her heart and signs "THANK YOU. YOUR DAY WONDERFUL HOPE!"
"SEE LATER" you sign then close your laptop and see the time.
Wow! That took forever, there isn't even time to watch your fav binge show. Ah well, might as well start heading out.
"Thank you for choosing Purple can I go ahead and place your call?" The interpreter signs to you.
You have already typed the number for the WiFi tech department into the program. The interpreter can see the number on her keypad and can simply click "CALL" when you are ready.
You sign back, "YES MY WIFI CONNECT NOT. WORST!" You roll your eyes and shrug in a sarcastic "what are you gonna do" kind of way.
The interpreter reaches up with five fingers outstretched and taps the tip of her middle finger on her forehead which is slang for a silly or "duh" situation or feeling. She smiles warmly and places the call.
She interprets well and the internet provider tech person is able to easily reset your WiFi. At times a VRS call will take longer due to the hearing person on the other line becoming suspicious of a scam due to being unaware of Deaf people, interpreters, and VRS. It used to take a little longer when you first made phone calls with VRS and there was some lag time between the hearing person talking and the interpreter responding with what the Deaf person signs. Now that you are well-versed in the ways of VRS, phone calls are basically without hassle and very convenient.
The tech person resets your connection and the line fall silent as you wait for the WiFi to reconnect. At first you sit quietly, then strike up a conversation with the interpreter.
You sign, "so, interpreter, how is your day going?"
The interpreter signs back, "oh you know, making lots of calls," she smiles.
"Wow, I can't even imagine! You probably talk to customer support way more often than the typical person!"
She sucks in a lung full of breath and exhales while chuckling, "you would not even believe it!"
You laugh and continue chatting happily, while the tech person waits for the connection silently, completely oblivious to your conversation. That is just one perk of being able to talk silently!
"Okay," the tech person says, "should be all good! Will you check your connection?"
You check and the interpreter interprets your response, "looks like we are set. Thanks so much!"
The interpreter hangs up with the tech person and then says, "will you be making any other calls today?"
"TODAY NO. YOU AWESOME! THANKS!" you sign to her.
She puts a flat palm against her heart and signs "THANK YOU. YOUR DAY WONDERFUL HOPE!"
"SEE LATER" you sign then close your laptop and see the time.
Wow! That took forever, there isn't even time to watch your fav binge show. Ah well, might as well start heading out.