A Day in the Life
You connect with Sorenson and see the typical wait screen as it connects with an interpreter. Within a few seconds, an interpreter has popped up on the screen. You and the interpreter are able to see each other through a webcam and the interpreter is able to see you through a webcam on her end and will hear the person you call through a headset she is wearing.
"Thank you for choosing Sorenson Communications can I go ahead and place your call?" The interpreter signs to you.
You have already typed the number for the WiFi tech department into the program. The interpreter can see the number on her keypad and can simply click "CALL" when you are ready.
You sign back, "YES ME WIFI CONNECT NOT. WORST!" You roll your eyes and shrug in a sarcastic "what are you gonna do" kind of way.
The interpreter signs "YES WORST" then places the call.
She interprets well and the internet provider tech person is able to easily reset your WiFi. At times a VRS call will take longer due to the hearing person on the other line thinking becoming suspicious due to being unaware of Deaf people, interpreters, and VRS. It seemed to take a little longer that usual when you first made phone calls with VRS and there was some lag time between the hearing person talking and the interpreter responding to them with the voice interpretation of what the Deaf person signs. Now that you are well-versed in the ways of VRS, phone calls are basically without hassle and very convenient.
The tech person resets your connection and the line fall silent as you wait for the WiFi to reconnect. At first you sit quietly then strike up a conversation with the interpreter.
You sign, "so, interpreter, how is your day going?"
The interpreter signs back, "Good. You?"
"Yeah its going okey."
The interpreter smiles politely in a professional way and you go back to waiting silently.
"Okay," the tech person is back on. "Should be all good! Will you check your connection?"
You check and the interpreter interprets your response, "looks like we are set. Thanks so much!"
The interpreter hangs up with the tech person and then says, "will you be making any other calls today?"
"TODAY NO. THANKS!" you sign.
She signs back, "THANK YOU FOR CHOOSE SORENSON GOOD DAY HAVE"
You close your laptop and glance at the clock.
What! How did that take so long? It's already getting pretty close to when you need to leave. Ah well, might as well start heading out.
"Thank you for choosing Sorenson Communications can I go ahead and place your call?" The interpreter signs to you.
You have already typed the number for the WiFi tech department into the program. The interpreter can see the number on her keypad and can simply click "CALL" when you are ready.
You sign back, "YES ME WIFI CONNECT NOT. WORST!" You roll your eyes and shrug in a sarcastic "what are you gonna do" kind of way.
The interpreter signs "YES WORST" then places the call.
She interprets well and the internet provider tech person is able to easily reset your WiFi. At times a VRS call will take longer due to the hearing person on the other line thinking becoming suspicious due to being unaware of Deaf people, interpreters, and VRS. It seemed to take a little longer that usual when you first made phone calls with VRS and there was some lag time between the hearing person talking and the interpreter responding to them with the voice interpretation of what the Deaf person signs. Now that you are well-versed in the ways of VRS, phone calls are basically without hassle and very convenient.
The tech person resets your connection and the line fall silent as you wait for the WiFi to reconnect. At first you sit quietly then strike up a conversation with the interpreter.
You sign, "so, interpreter, how is your day going?"
The interpreter signs back, "Good. You?"
"Yeah its going okey."
The interpreter smiles politely in a professional way and you go back to waiting silently.
"Okay," the tech person is back on. "Should be all good! Will you check your connection?"
You check and the interpreter interprets your response, "looks like we are set. Thanks so much!"
The interpreter hangs up with the tech person and then says, "will you be making any other calls today?"
"TODAY NO. THANKS!" you sign.
She signs back, "THANK YOU FOR CHOOSE SORENSON GOOD DAY HAVE"
You close your laptop and glance at the clock.
What! How did that take so long? It's already getting pretty close to when you need to leave. Ah well, might as well start heading out.