The Five Kingdoms

While you are in the washroom, a man with a knife on his waistband blocks your way and locks the washroom door. You feel perplexed, you feel afraid, you don't know what's going on. "Hey, man," he says. "Here is a riddle, you have to guess it. If your answer is wrong, you will not get out from the washroom forever." he shouts to you. You ask: "who are you? I don't even...." Simultaneously, the man takes his knife out and gazes at you fiercely. You know that you must follow him, if not, you will be killed by him. He takes out a piece of paper from a bottle and gives the paper to you. The paper reads: "when I was walking on the street, an old man came to me and asked me how to go to the market. I told him the directions and I left, on the way back home my pocket was soft. When I touched it, I can't feel anything in my pocket! I put my hand into my pocket, I know I lost my wallet. The elder is he best suspect, because he put his arm on my shoulder while he is talking to me. I felt angry about this, I gazed myself in the mirror fiercely and I broke the mirror with my phone." When you finish reading, you turn your head up. "What is the word?" the man asks.