The Choices You Make are Important ~ Social Skills and Conflict Resolution
You have both your friends agree to see an unbiased, third party guidance counceller about this issue. This is a safe environment for everyone to express their feelings. Anna begins aggressively, yelling at Jen for stealing her laptop. Jen becomes passive and says nothing, sinking farther into her chair.
You see that neither of these approaches are positively contributing so you take the assertive approach. Using your "I" statements, you tell both your friends how you feel about the situation. The counceller listens to everyones story and provides some positive feedback. Jen explains why she stole the laptop, and promises to give it back.
Now that everything has been cleared up, the tree of you are back together and better than ever. You made the right choices to do the right thing and still maintain your friendship. Sometimes things have to get worse before they can get better.
You see that neither of these approaches are positively contributing so you take the assertive approach. Using your "I" statements, you tell both your friends how you feel about the situation. The counceller listens to everyones story and provides some positive feedback. Jen explains why she stole the laptop, and promises to give it back.
Now that everything has been cleared up, the tree of you are back together and better than ever. You made the right choices to do the right thing and still maintain your friendship. Sometimes things have to get worse before they can get better.